About Us

Cyclone is a New Zealand owned ICT company that provides procurement capability for NZ All of Government agencies, tertiary institutions, schools and commercial organisations via this transactional site.

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Certified Training

Andrew Brown, as the Apple Certified Trainer, is currently certified to offer OS X Support Essentials and Apple Productivity Apps training classes.

He has a wealth of real-world knowledge and experience with over 10 years experience in managing Macs in educational environments. He has in-depth knowledge of both the Apple endorsed, and third-party software and tools required to manage large numbers of Apple Devices.


Cyclone can offer both Apple Certified training such as Support Essentials, and customized training to fit your specific needs.


OS X Support Essentials training is aimed at help desk specialists, technical coordinators, service technicians, system administrators, and others who support Macs and gives them the skills and knowledge to resolve issues in a professional and timely manner.

Cyclone Stock iMac.MacBook.iPad - Home Page

Topics covered in this course are:

iPad user 2

Installation and Configuration

User Accounts

File Systems

Data Management

Applications and Processes

Network Configuration

Network Services

System Management

Cyclone as an Apple Authorised Training Centre can also deliver Apple certification exams for Apple IT Pro and Apple Pro Apps for the exams below.

Apple IT Pro Exams:

Mac Integration Basics 10.12 Exam

macOS Support Essentials 10.12 Exam

macOS Support Essentials 10.13 Exam

Apple Certified Associate Exams:

Mac Integration Basics 10.13 Exam

Apple Pro apps Exams:

Logic Pro X End User Exam (v10.3)

Final Cut Pro X End User Exam (v10.3)

Apple Productivity app Exams:

Pages Exam

Keynote Exam

Numbers Exam

Upcoming Events

All our courses and exams are booked via our Eventbrite page

or the LearnQuest Training Site directly.


See below for our upcoming events.

macOS Sierra Support Essentials 10.13 Course
17 – 19 April
20 – 22 February
18 – 20 September
14 – 16 August
13 – 15 March
17 – 19 July
20 – 22 November
Apple Certification Exams
9 February 2018
23 February 2018
23 March 2018
6 April 2018
20 April 2018
25 May 2018
8 June 2018
13 July 2018
24 August 2018
7 September 2018
21 September 2018
12 October 2018
9 November 2018
7 December 2018
17 August 2018
16 March 2018
20 July 2018
23 November 2018
16 March 2018
20 July 2018
23 November 2018
macOS Integration Basics Course
18 January 2018
8 February 2018
5 April 2018
7 June 2018
23 August 2018
11 October 2018
6 December 2018
Previous versions of Support Essentials and customised training available by request.