About Us

Cyclone is a New Zealand owned ICT company that provides procurement capability for NZ All of Government agencies, tertiary institutions, schools and commercial organisations via this transactional site.

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Certified Training

Andrew Brown, as the Apple Certified Trainer, is currently certified to offer OS X Support Essentials and Apple Productivity Apps training classes.

He has a wealth of real-world knowledge and experience with over 10 years experience in managing Macs in educational environments. He has in-depth knowledge of both the Apple endorsed, and third-party software and tools required to manage large numbers of Apple Devices.


Cyclone can offer both Apple Certified training such as Support Essentials, and customized training to fit your specific needs.


OS X Support Essentials training is aimed at help desk specialists, technical coordinators, service technicians, system administrators, and others who support Macs and gives them the skills and knowledge to resolve issues in a professional and timely manner.

Cyclone Stock iMac.MacBook.iPad - Home Page

Topics covered in this course are:

iPad user 2

Installation and Configuration

User Accounts

File Systems

Data Management

Applications and Processes

Network Configuration

Network Services

System Management

Cyclone as an Apple Authorised Training Centre can also deliver Apple certification exams for Apple IT Pro and Apple Pro Apps for the exams below.

Apple IT Pro Exams:

OS X Support Essentials 10.11 Exam

OS X Support Essentials 10.12 Exam

Apple Certified Associate Exams:

Mac Integration Basics 10.11 Exam

Mac Integration Basics 10.12 Exam

Apple Pro apps Exams:

Logic Pro X 10.2 Exam

Final Cut Pro X 10.2 Exam

Apple Productivity app Exams:

Pages Exam

Keynote Exam

Numbers Exam

Upcoming Events

All our courses and exams are booked via our Eventbrite page

or the LearnQuest Training Site directly.


See below for our upcoming events.

Mac Integration Basics
Auckland 5 December
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macOS Sierra Support Essentials 10.12
Dunedin 14 – 16 November
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Auckland 28 – 30 November
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Apple Certification Exams
Auckland 13 October
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Auckland 10 November
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Dunedin 17 November
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Auckland 1 December
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macOS High Sierra and iOS 11 Updates
Auckland 23 January
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Dunedin 24 January
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Previous versions of Support Essentials and customised training available by request.