How does a private company supply and manage NZ’s largest single PC fleet?
Cyclone now manages a single fleet of 49,000+ PCs (on top of its existing customer base).
A scheme that selects vendors, provides an interactive procurement capability, engages 36 month operational leases, an end user asset management visibility, and enables service desk capability and full warranty and non-warranty service nationally, for 2400+ sites, is not an easy project to bring together in less than 5 months. But it was achieved.
As a result of winning a significant government contract, Cyclone brought together a series of contracted companies culminating in a cohesive group of strategic partners delivering a total solution.
The key was hearing the customer needs, modelling the composite requirements and identifying specialist partner capabilities that could deliver, on time, a very complex solution.
This was only achieved with the appointment of professional project managers for each party (7 in all – Cyclone management, web development, finance integration, service delivery, logistics, EDI development and the customer) each ensuring that their team delivered according to their brief and in a timely way.
The outcome proved to be an exemplary illustration of Aristotle’s observation where the solution delivered was greater than the sum of the parts. The reward sees that each party involved in the development, continues to be involved in the implementation and improvements of the on-going scheme.
If you think we can help your business or organisation we would love to hear from you.
Phone: 0800 686 686
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