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About Us

Cyclone is a New Zealand owned ICT company that provides procurement capability for NZ All of Government agencies, tertiary institutions, schools and commercial organisations via this transactional site.

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Managed Services

Cyclone is proud to have a team of highly qualified engineers who are trained in many disciplines.
Cyclone > Managed Services

Organisations across New Zealand have benefited from Cyclone’s skills and experience supporting their environments. Whether you need someone on-site to provide immediate, scheduled or on-demand support or remote phone and technical support, Cyclone has options to suit your needs.

Through dedicated support teams and our service desk, you can be guaranteed the best service.

In addition to remote or on-site technical support, Managed Service clients have assigned Account Managers and access to hardware, software procurement and eLearning Facilitators for assistance with strategic planning.

Cyclone will ensure cohesion between technical infrastructure, support and PLD (Professional Learning Development).

Free IT Health Check

 

Request a free IT Health Check

“We can fix issues without you even knowing they existed!”

Remote Monitoring & proactive preventative maintenance for your server, storage, backup, security and network equipment.

Cyclone Service Desk

Dedicated ticket-based help-desk prioritises and tracks issues through to resolution.

Remote and on-site Technical Support for:
Desktops
Laptops & Tablets
Servers
Wired  and Wireless Network Infrastructure 

What is included?

In addition to remote or onsite technical support, Managed Service education clients also have assigned Account Managers and eLearning Facilitators (former teachers) for assistance with strategic planning, hardware & software procurement, and ensuring cohesion between technical infrastructure, support, and PLD (Professional Learning Development).

Our Team

All Cyclone Engineers are tertiary-qualified in ICT, experienced supporting education technology, and fully police-vetted for working in NZ schools.

Unlimited Access

Unlimited access to Cyclone’s nationwide team of Educational Technology Advisers to ensures investments in new technologies and pedagogies are best-practice and result in improved academic and social outcomes.

Additional Support

Managed Service annual contracts may also include Professional Learning Development time from our team of Google, Microsoft & Apple Digital Learning Specialists.

CONTACT US TODAY

Request a free IT Health Check

Benchmark your technology to see how you compare to expected commercial or education standards. Our free health check will help to identify strengths and weaknesses within your ICT infrastructure and use of Technology.

Cyber-security – Do you have the building blocks in place to minimise your risk against Ransomeware attacks

Backup – Does you backup strategy meet best practice and is tested regularly

PLD – Do your staff excel in delivering technology based learning environments

Buying and Budgeting – Are you getting value for money out of what you buy and the way you buy it. Does the technology meet your needs now and for the future

Future Planning – Are you planning ahead and developing strategies to develop and maintain the technology delivered within your environment

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