Remote Monitoring & proactive preventative maintenance for your server, storage, backup, security and network equipment.
Dedicated ticket-based help-desk prioritises and tracks issues through to resolution.
In addition to remote or onsite technical support, Managed Service education clients also have assigned Account Managers and eLearning Facilitators (former teachers) for assistance with strategic planning, hardware & software procurement, and ensuring cohesion between technical infrastructure, support, and PLD (Professional Learning Development).
All Cyclone Engineers are tertiary-qualified in ICT, experienced supporting education technology, and fully police-vetted for working in NZ schools.
Unlimited access to Cyclone’s nationwide team of Educational Technology Advisers to ensures investments in new technologies and pedagogies are best-practice and result in improved academic and social outcomes.